Facebook's Gifts product can be lucrative for the data it can offer
to Facebook. But whether it can be a moneymaker for the company remains a
mystery.
Facebook has not offered any estimates of revenue through Gifts. But a
thought experiment, with a back of the envelope calculation, yields
some rough answers.
The company says it has 186 million users in the United States and
Canada. About 168 million of them are in the United States, according to
Socialbakers, a Czech analytics company. Right now, Gifts is available
only to users in this country.
Let's say 5 percent of them buy a gift on Facebook this year for one
of their Facebook friends. That's almost 8.5 million people. If Facebook
is correct in saying they spend an average of $25, that's a bit more
than $200 million.
Facebook gets a cut of that. Let's take the high end of industry
standard commission: 15 percent. That would generate about $30 million
in revenue for Facebook, a fraction of the $5 billion in revenue that
the company is projected to generate this year.
Brian Blau, an analyst for Gartner, said: "Given the program only
started recently, and it's only available to a limited number of
Facebook users, it's difficult to say exactly how users are reacting."
Could it expand worldwide and make more money? Possibly. To date,
most of its revenue comes from advertising in North America, even though
the vast majority of its users are abroad. The problem is, some of its
largest and fastest-growing markets are countries like Brazil and India,
emerging economies where the average user is less likely to spend $25
on a gift.
Gift giving has not been an easy market to crack for any of the Web
giants. Amazon certainly has a rich history of purchases for its
customers, but it doesn't offer an easy way to figure out what to buy
for whom. Apple's iTunes allows customers to buy gifts for friends. But
as I found out last weekend, Apple bizarrely limits people to giving
within the same country. (So much for globalization.)
Facebook has a rich record of its users' friends all over the world
and knows important gift-giving occasions - birthdays, graduations and
the like. But it doesn't quite know - not yet, anyway - what to buy for
whom. As it compiles more of its users' likes and wants, it is likely to
get better at recommending the right gifts for the right people.
It could, of course, hasten that process by buying Pinterest. Now
that would tell the clueless husband instantly what his wife really
wants.
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