Unfortunately even the best of intentions can breed unwanted gifts:
the sweater that clings too tightly, the DVD you already own, the
jewelry that's someone else's style. The National Retail Federation
estimates that consumers will return $62.7 billion worth of holiday
merchandise this year. Unsatisfied gift recipients will find some
retailers more generous than others. Many issue refunds only in the
original method of payment, for example, so a gift receipt often
entitles the bearer to an exchange or store credit rather than cash
back. Most retailers also leave recipients on the hook for return
shipping, but companies with an offline presence usually take back
online purchases at their brick-and-mortar stores.
Related: Which shipping carrier is the cheapest: FedEx, UPS or USPS?
Cheapism has rounded up the store return policies
for nearly two dozen of the nation's largest retailers. Companies
including Amazon, Barnes & Noble, Best Buy, Sears, Target, and
Walmart have extended their regular return windows into January to give
recipients time to return holiday gifts. Other retailers are lenient
enough year-round that they don't need to make exceptions around the
holidays. Bath & Body Works, JC Penney, Kohl's, L.L. Bean, and
Macy's allow returns anytime. The policies go on for pages and include
caveats for certain items, so click through to consult the fine print or
contact customer service.
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